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Surgical Facilities:
We perform most of our surgery at St. Joseph's Hospital Outpatient
Surgical Department. We also use the outpatient surgical facilities
at Scottsdale Memorial Hospital and Good Samaritan Hospital.
By using these excellent facilities we can provide an outpatient
surgical facility convenient to you.
Hours:
8:00 a.m. - 5:00 p.m. Monday through Friday
Saturday hours available by appointment only.
Appointments:
Patients are seen by appointments only. If you find it necessary
to cancel an appointment, please provide 24 hour's notice
so we may schedule another patient. If you need an appointment,
email appt@azeyes.com
and provide us with your name and telephone number. A representative
will call you shortly to schedule an appointment that is convenient
for you. When you call our office, the phone will be answered
by a real, live, caring person, not some machine. Using machines
to answer the phones does save the practice money, but it
can be terribly frustrating for the patients calling in.
Fees:
Charges for office visits and surgery are determined by the
time spent and the complexity of the procedure. We've found
our fees to be competitive with, and many times less than,
average fees in the community. For surgical procedures including
cataract surgery and laser refractive surgery, there are financing
plans available. Affiliated Eye Surgeons currently use the
Vision Fee Plan to assist patients with financing LASIK and
other surgeries not covered by insurance.
Insurance Plans:
Our physicians are contracted with most of the popular PPO
and HMO plans in the Valley. If we are contracted with your
insurance company, please bring your card and we will be happy
to file a claim on your behalf. Don't forget that many of
your insurance plans require a referral from your primary
care physician. It is your responsibility to
obtain that referral. Click
here to view a listing of the plans we are contracted
with.
Medicare:
All of our doctors are Medicare providers. Medicare pays 80%
of a set fee that we have agreed to accept for our services,
with the remaining 20% paid by the patient or by co-insurance.
After-hours:
One of our doctors is on call at all times and can be reached
in the case of an urgent problem by calling
the regular office phone number, or by leaving a message with
our answering service who will contact the doctor immediately.
You can reach our answering service at 602-230-4860.
Emergencies:
If there is an emergency, such as a serious injury to your
eye, go to the hospital emergency room for immediate care.
Ask the hospital to contact us.
Prescription Refills:
Refills or other routine needs should be handled during regular
office hours. Prompt refills are best handled by contacting
your pharmacy who will notify us via fax of your prescription
refill. Our fax number is 602-263-0778. In most cases we can
turn requests around the same day.
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